Nexus — Multi-Agent Support

support_agent

Nexus Customer Support

Multi-agent system powered by Google ADK with billing (MCP), returns (A2A), and escalation specialists.

cloudMCP Protocol swap_horizA2A Protocol auto_awesomeGemini 2.5

timeline

Agent Activity

sensors

Activity will appear here as agents process your request.

account_tree

System Architecture

Click any component to inspect its details, tools, and connections

person

Customer

hub

Root Router Agent Gemini 2.5 Flash

receipt_long

Billing Agent MCP Protocol

cloud MCP stdio

assignment_return

Returns Agent A2A Protocol

swap_horiz A2A HTTP

warning

Escalation Agent MCP Protocol

cloud MCP stdio

dns

Returns A2A Service Port 8001

fact_check

check_return_eligibility

undo

initiate_return

storage

Supabase PostgreSQL customers • orders • support_tickets

Root Router

MCP Agent

A2A Agent

Database

touch_app

Select a Component

Click any node in the diagram to inspect its configuration, tools, model, and connections.

cloud

MCP Protocol

Billing and Escalation agents query Supabase via MCP stdio, executing SQL against customers, orders, and tickets.

swap_horiz

A2A Protocol

Returns agent runs as a microservice on port 8001 via to_a2a(). Router uses RemoteA2aAgent.

auto_awesome

Gemini 2.5 Flash

All agents use Google's Gemini 2.5 Flash model via ADK for fast reasoning, tool use, and natural conversation.

science Evaluation Suite

Run all 3 test scenarios — billing, returns, escalation — end-to-end with live agent tracing.

insights

No Results Yet

Click Run All Scenarios to execute the 3 agent routing tests and see live traces with accuracy metrics.